Download PDF by James D. McKeen: Making IT Happen: Critical Issues in IT Management

By James D. McKeen

ISBN-10: 0470850876

ISBN-13: 9780470850879

The booklet helped with my path examine rather well and the modules are segmented in a superb demeanour for the reader to get a grip on prior current and destiny path of IT.

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Example text

IT in and of itself will never be solely responsible for business transformation and new business strategy, no matter how important technology is to the business. Instead, IT must view itself as a chemical agent that, when added to other substances, will cause something completely new and different to occur. As a catalyst, IT can start things happening in organizations that would never have occurred without it; it can stimulate new ideas and start people thinking about new possibilities. This is an exciting role, but it is also one that requires considerably more business acumen and leadership skill than being a mere facilitator.

Business webs. Ultimately, as electronic communication and e-commerce become ubiquitous, networks will grow and develop increasingly complex forms. Tapscott (2000) suggests that we will increasingly see companies identify a customer value proposition and build an appropriate system of suppliers, distributors, commerce services providers, infrastructure providers, and customers to make it profitable. A lead firm will control core elements of the value proposition, such as customer relationships, value creation coordination, management processes, and intellectual property.

Why is this happening? To understand this, we must understand the key role that technology and information are playing in business transformation. Change at all levels is being driven by the transformation of our society from an industrial economy to an information economy (Vogt, 1995). , interconnectable) technology is leading to a freer and freer exchange of information between people, businesses, and nations. , 1998; Rondeau, 1999), commonly referred to as globalization. , 1998) and driving deregulation of industry and instability in the old political order (Rondeau, 1999; Tapscott, 1993).

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Making IT Happen: Critical Issues in IT Management by James D. McKeen


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